Legal
Think RPL Pty Ltd ("Think RPL", "we", "us", "our") is an Australian company that provides Recognition of Prior Learning (RPL) assessment and qualification services. We operate the website located at thinkrpl.com and related services.
Our registered office is located at Melbourne, VIC, Australia. You can contact us at rpl@thinkrpl.com or +61 450 691 904.
By accessing our website, submitting an application, or engaging our services, you confirm that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you must not use our services.
We reserve the right to update these terms at any time. We will notify you of material changes by posting the updated terms on our website with a revised date. Continued use of our services after changes constitutes acceptance.
Think RPL provides the following services:
We act as an intermediary and consulting service. Formal qualifications are issued by accredited RTOs in accordance with the Australian Qualifications Framework (AQF) and the Standards for Registered Training Organisations 2015.
To use our services you must:
When submitting an RPL application through our platform, you agree to:
Think RPL reserves the right to withdraw services and retain fees paid if we reasonably believe fraudulent or misleading information has been provided.
Service fees are displayed on each qualification listing on our website. All prices are in Australian Dollars (AUD) and include GST unless otherwise stated.
Payment is currently accepted via bank transfer (EFT) to our nominated account. Bank account details will be provided to you following submission of your application. Payment must be received before assessment work commences.
Please retain your bank transfer receipt as proof of payment. Assessment will not begin until payment has cleared in our account.
We reserve the right to change our pricing at any time. Prices agreed at the time of application will be honoured for that application.
All content on the Think RPL website, including text, graphics, logos, and software, is the property of Think RPL Pty Ltd or its licensors and is protected by Australian and international copyright laws. You may not reproduce, distribute, or create derivative works without our express written permission.
We collect and handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Please refer to our Privacy Policy for full details on how we collect, use, store, and disclose your information.
To the maximum extent permitted by law, Think RPL provides its services "as is" without warranties of any kind, either express or implied. We do not warrant that:
To the fullest extent permitted by the Competition and Consumer Act 2010 (Cth) and applicable Australian Consumer Law, Think RPL's total liability to you for any loss or damage arising from or related to our services shall not exceed the total fees paid by you to Think RPL in the 12 months preceding the claim.
We are not liable for indirect, incidental, special, or consequential loss, including loss of income, profits, or opportunities, even if we have been advised of the possibility of such loss.
Nothing in these terms excludes, restricts, or modifies any consumer guarantee, right, or remedy that cannot be excluded under the Australian Consumer Law.
We encourage you to contact us directly at rpl@thinkrpl.com in the first instance to resolve any complaint or dispute. We will endeavour to resolve disputes within 14 business days.
If a resolution cannot be reached, disputes may be referred to the relevant state consumer affairs body or the Australian Competition and Consumer Commission (ACCC).
These terms are governed by the laws of Victoria, Australia. Both parties submit to the non-exclusive jurisdiction of the courts of Victoria.
For any questions regarding these Terms of Service, please contact: